for me.
We decided to take Tyler to a Cincinnati Reds game
yesterday and we're off to Kings Island amusement
park today.
Not only do I love baseball and amusement parks, but
I'm fascinated by the business side of both.
Most successful baseball stadiums and amusement
parks do two things really well:
1. Monetize most everything.
2. Make you feel appreciated and welcome.
One of my favorite business people of all time is Walt
Disney. What he did with Disneyland was absolutely
amazing.
No stone was left unturned, from how far apart the trash
cans were to scripts for everything so all staff members
could not only help the guests, but ensure that the guests
had a great experience.
This type of detail extended to how things were monetized
as well...at Disneyland (or any Disney property), the amount
of money you can spend is extraordinary - but you NEVER
feel like your getting anything but great value for your
investment.
Most major league stadiums and amusement parks are
trying to do the same thing Disney does. They now pay
more attention to details, do a better job of enhancing
the guest experience and monetizing lots of ancillary things.
If it works for them (attendance at amusement parks and
baseball games is at an all time high), maybe we should
all learn from this and find ways to make our client
experience better, paying attention to the details and
monetizing ancillary offerings.
OK - off to ride some roller coasters. Talk to you
tomorrow!
Pat
P.S. - If you want to learn how to run a better
business, here's where you need to start:
http://www.fitnessbusinessrevolution.com
Fitness Consulting Group
PO Box 1539
Elizabethtown, KY
42702-1539
US
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